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The end of the year brings no greater joy than the opportunity to express how grateful we are for our customers and partners. Communication is key and clear communication remains so important – both for businesses and for families. We … Continue reading
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By Dana P Skopal, PhD Organisations often have words such as ‘strong communicator’, ‘excellent communication skills’, or ‘writing skills’ in their job descriptions when recruiting. Most jobs involve a combination of verbal and written communication, so can we define the … Continue reading
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By Dana P Skopal, PhD When given a government or business information document, a reader needs to be able to read, comprehend and apply that relevant information. Documents and websites that explain regulations or processes need to be read, and … Continue reading